Happy customers, happy bottom line

“Loyalty is when people are willing to turn down a better product or price to continue doing business with you” - Simon Sinek. The earlier you are in your business growth, the more critical it is to ensure that your early customers are highly satisfied.

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Michael Pauling
Building a Better Business in 10 Steps

What are you doing to build yourself a more successful business? There’s no magic bullet, it’s about taking small steps every day to get a bit better than the day before - it all adds up. #TalkToUs about #10Steps to take to build a better business

#business #accountant #nextaccountant

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Michael Pauling
The true cost of an employee

It can be a big decision to commit to having a new member on the team but the right person will help drive your business forward or give you more time in your day. We can help you identify the costs when you are ready to expand.

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Michael Pauling
Are you playing in the growth game?

Business growth doesn’t need to mean more risk, more hours and more headaches. To be successful, start by identifying the opportunities for growth in your business and industry. Then you and your team can take the first step to achieving it.

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Michael Pauling
Hiring the right people for your business

Your business needs the right talent to thrive and grow. So, it’s vital to hire the best people for the job and to create a team that will help you push the company forward.

But how do you know which new roles to prioritise when hiring? And how do you go about choosing an applicant who will have the right capabilities and skills for the business?

Choosing the right person for the job

A good team is made up of a diverse group of employees, with a mix of different personalities, technical abilities and people skills.

When the time comes to take on a new person, it’s vital that you put some real thought into who you’re hiring and why.

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Michael Pauling
Put customers at the centre of your business to drive sales

A starter's guide to selling relevantly

Advances in technology have impacted the way customers research products and services, and how they shop. Customers have often done their homework and researched all the various options available, and as a result, they think they have all the answers. They will confidently walk into your business telling you that they already know what they want. For those who are customer facing, you may be wondering: how do I actually tell them that there might be a better option, without frustrating them? We have some tips to consider if this applies to you.

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